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Housekeeping Supervisor
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GSH FACILITIES MANAGEMENT (M) SDN. BHD.
Hospitality
Eaton Residences by Sutera@KLCC, Jalan Kia Peng, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Permanent
MYR 2,000.00 - 2,400.00
Job Description
Based in Eaton Residences by Sutera@KLCC, KUALA LUMPUR.
Key Responsibilities
Supervise and coordinate housekeeping staff to maintain high standards of cleanliness in apartments, public areas, and back-of-house spaces.
Conduct daily inspections of rooms and facilities, ensuring compliance with company standards.
Assign tasks, monitor performance, and provide on-the-job training to housekeeping associates.
Manage inventory of cleaning supplies, linens, and equipment; ensure proper usage and timely replenishment.
Handle guest requests and complaints promptly and professionally.
Ensure compliance with health, safety, and hygiene regulations.
Prepare duty rosters and schedules to optimize manpower.
Report maintenance issues to the relevant department for timely resolution.
Skill Requirement
Skills
Strong leadership and team management skills.
Good communication skills in English and Bahasa Malaysia; additional languages are an advantage.
Knowledge of cleaning techniques, chemicals, and equipment.
Ability to work flexible hours, including weekends and public holidays.
High attention to detail and commitment to guest satisfaction.
Qualication / Certification Requirement
Qualifications
Minimum Diploma in Hospitality Management or equivalent.
At least 2–3 years of housekeeping experience, with 1 year in a supervisory role (preferably in service apartments, hotels, or resorts).
Benefits & Highlights
Medical & Hospitalization Leave
Medical Insurance
Annual Leave
Meal Allowance
Performance bonus